Al Haramain Perfumes, a multinational fragrance manufacturing & retailing company with a presence in over 60 countries through a wide network of exclusive retail stores, distributors and stockists, invites applications from suitably qualified, experienced and motivated individuals for the positions below.
Kindly review all the information for each position listed below and click on the “apply” button. You will be taken to a form which you need to complete in full. Your application will be reviewed by our recruitment team and you will be responded to if you are shortlisted for a role.
We wish you all the best with your application!
CORPORATE HEAD OFFICE
We are looking for a motivated Retail Perfume Sales Executive to join our stellar team across UAE. Growing your career as a full time Retail Perfume Sales Executive is an incredible opportunity to develop relevant skills. If you are strong in adaptability, leadership and have the right drive for the job, then apply for the position.
Requirements –
- A Bachelor’s degree is a mandatory requirement.
- Minimum of 2 years of experience in retail sales of perfume in UAE.
- Knowledge of MS Office & Emails mainly for reporting and documentation.
- Specializing in aromas, perfumes and cosmetics.
- Must familiar with all brands of perfumes and mainly French and Arabic perfume.
- Excellent Interpersonal skills and communication skills.
- Professional selling skills Explain and demonstrate use of fragrances through actual application.
- Brands Updating displays, cases and other customer facing areas to ensure new items and promotions are showcased.
- Confirming that all displays, products and services comply with company standards.
- Sell brand fragrances and related merchandise according to customer service techniques.
- Cooperating with other team members and supervisors to ensure customer satisfaction.
- Take feedback from customers and share it with support teams
Benefits-
- Company offers great benefits.
- Workmen Compensation Insurance.
- Health Insurance.
- Salary + Commission + Accommodations.
- Company offers career progression opportunities.
Important Announcement –
- An Important Announcement for jobs seekers and employers. Do not pay any type of payment to get the job or hire someone.
- We are just sharing jobs from multiple sources and we are not responsible for any type of scam.
A perfumer’s main job is to research and experiment with different types of scents. Responsible for developing formulas to produce different smells. He/she needs to have in-depth knowledge of the characteristics of a particular fragrance to ensure the finished product meets the specifications of a organization or client or the set formula. A perfumer has to have a distinct sense of smell, to capture the uniqueness of a scent, the odor, its permanence, and harmony. He also rejects unsatisfactory batches and submits them for re-distilling.
Job Description:
- Evaluates odors of aromatic chemicals to set production standards and ensure adherence by workers engaged in compounding and finishing operations.
- Directs workers engaged in the preparation of work orders for the compounding department and reviews batch sheets prepared for the distillation department to ensure compliance with formulas devised in perfume laboratory.
- Visits compounding and distillation areas and determines, by smelling, odor qualities of prepared materials.
- Approves batches for finishing, from knowledge of odor characteristics and odor blends conforming with laboratory standards.
- Resmells samples in the air-filtered room, using blotter strips dipped in aromatic chemicals to evaluate fragrances for specific characteristics, such as odor, body, harmony, strength, and permanence.
- Compare the odor and color of the current sample with samples of previous batches.
- Rejects batches not meeting criteria, and notifies distillation personnel to redistill product.
- May devise production formulas and be designated a Creative Perfumer.
Managerial and team development
- Mentoring/ guiding/ coaching a staff.
- Build technical and perfumery capability amongst junior perfumers/ and trainee perfumers by way of conducting structured training as well as on the job training as per identified training needs.
- Fulfill high level of performance on projects and objectives
Requirements –
- A Master’s degree in chemistry, specializing in aromas, perfumes and cosmetics
- 5 to 10 years of experience in Fragrance creation/Perfume creation.
- Solid knowledge in Aroma Molecules or Scent chemicals.
- Excellent Interpersonal skills and communication skills
- Experience in leading a team
**Candidates meeting the above criteria need to email their CVs to hr @alharamainperfumes.com for consideration, applications must have latest color photo attached.**
The Marketing Manager will be responsible for activating 360 support through brand-specific and cross-branded initiatives at key retail outlets and lead the development and execution of account-specific sales activation that maximize brand growth. The goal is to maximize accounts business by truly understanding the customer, and what activation will help drive consumer purchase behaviors.
This role will partner closely with marketing and sales ensuring to represent the customer voice within marketing and the brand voice within sales and customers. This role will require a depth of knowledge in sales and marketing and will need to strategically link data/insights from the brand and customer.
Job Role:
- Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door.
- Deploy successful marketing campaigns and own their implementation from ideation to execution.
- Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copyright, performance analysis.
- Produce valuable and engaging content for our website and blog that attracts and converts our target groups.
- Build strategic relationships and partner with key industry players, agencies and vendors
- Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
- Oversee and approve marketing material, from website banners to hard copy brochures and case studies
- Measure and report on the performance of marketing campaigns, gain insight and assess against goals
- Analyze consumer behavior and adjust email and advertising campaigns accordingly
- Understand account promotional strategies and align programs to national and international brand strategies.
- Lead display creative briefs working with Display & retail teams to develop account-specific programs.
- Track and improve innovation and promotional activity of showrooms.
- Manage to go to market calendars, schedules, and 360 marketing campaign plans for major launches.
- Lead overall channel and retailer strategies for the brand.
Qualifications
We’d love to see candidates who have a-
- Bachelor’s Degree in Marketing.
- 3-4 years experience in marketing, sales, or relevant fields.
- Experience working collaboratively with multiple teams.
- Ability to work with cross-functional teams.
- Strong organizational and project management skills.
- Must be a self-starter.
- Strong strategic, analytical, and problem-solving skills.
- Creative thinking and flexibility – ability to multitask and handle pressure in a fast-paced environment.
- Good verbal and written communication skills
- Advanced proficiency in Microsoft Excel, Word, PowerPoint
Desirable:
- Previous experience in beauty and customer support preferred
- Sense of urgency and drive for activation
- Ability to lead through ambiguity
- Experience in presenting to retailer teams and joint business planning
- Knowledge of how to pull and use data from Nielsen, IRI, Spectra, Household Panel
**Candidates meeting the above criteria need to email their CVs to hr @alharamainperfumes.com for consideration, applications must have latest color photo attached.**
Experience:
- Perfumes Export: 10-15 years (Preferred)
An opportunity has arisen for a suitably qualified, experienced Export Manager to be based at our Corporate Head Office in Ajman, UAE.
The incumbent will be responsible for managing sales and customer relations in our export markets, with in-depth knowledge of the global fragrance industry, and an acute ability to analyze and evaluate customer and market needs.
This B2B sales management role will require an in-depth understanding of the market, analyzing and evaluating customer and market needs. The role will also involve negotiating pricing, and successfully closing deals on all available opportunities in the assigned market.
- Negotiating pricing, and successfully closing sales on all available target market opportunities
- Proactively promoting and selling the products.
- Gathering actionable market insights through customer interaction and market research.
- Handling the end-to-end customer relationship including pitching, negotiation, contracting, invoicing and payment collection, result tracking and trouble shooting
- Product selection, presentation and promotional planning for revenue growth
- Good business judgment, prioritization, focus and ability to make decisions while working in a highly charged environment
- Actively seeking new accounts, opportunities and business
- Build strong and lasting customer relationships
- Efficiently and effectively meet and surpass assigned sales targets
- Effectively and efficiently manage responsibilities in-office (Inside Sales) and on field customer visits.
Job Requirements:
Minimum Bachelors’ degree in a commercial discipline
10 – 15 years work experience in the export of perfumery / cosmetics products.
Knowledge of the global perfume markets
Fluent English-speaking kills; additional languages will be considered favorably
UAE Driver’s License would be a distinct advantage.
Candidates meeting the above criteria need to email their CVs to jobs @ alharamainperfumes.com for consideration, applications must have latest colour photo attached.
Job Types: Full-time, Permanent
Job Type: Full-time
Ability to commute/relocate:
- Ajman: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor’s (Preferred)
Language:
- English (Preferred)
We are looking Perfume Product Development Manager with 6Years experience. This role is a multifaceted and highly visible role. We are seeking an individual who is passionate about leading the evaluation, design and execution of Irresistibly Superior fragrances for our Perfume Brand!
Job Responsibilities
- Develop key fragrance-related consumer insights and translate them into directions that guide the creation of outstanding fragrances
- Inspire, motivate and provide critical consumer-driven evaluation feedback to help in the development of irresistibly superior perfumes
- Provide fragrance project leadership, working with category customers, internal, and external perfume resources
- Develop new methodologies to improve perfume capability, create and identify superior fragrances that help drive purchase intent and build brand equity
- Provide coaching to project managers within Perfume to enable flawless execution of initiatives
- Leverage the effective use of external perfume resources to complement our internal perfume capability to meet project objectives
Job Requirements
- You must pass an odor acuity test and overall have an excellent sense of smell
- Passion for fragrance and truly believe in the power of perfume to transform the delight our brands can deliver for consumers. Should use scent regularly in day to day life and be able to clearly articulate the role scent plays in your personal product usage experiences
- Proven ability to lead multiple projects simultaneously, attention to detail and discipline in follow-through will be critical
- Excellent interpersonal skills to effectively discuss progress on programs on a frequent basis with internal and external partners
- Experienced in products research e.g. participation in focus groups/1-1’s, running consumer research or building panels, basic data analysis, etc. The candidate will be asked to guide perfume learning plans for the programs they lead, so knowledge of product research tools is beneficial.
- Knowledge of chemistry to understand perfume raw materials and how they interact with product applications
- To develop new products as per requirement
- Principal Accountabilities & Responsibilities Essential Functions
- Support in development plan based on the new brief and updates supplied by the management
- Develop new products/components in accordance with development briefs
- Support in the product development cycle (e.g., timelines, pricing, vendor selection domestically and overseas).
- Familiar with new trends and developments in components, techniques, fashion, fragrances, etc.
- To identify new sources of supply of product needs
- Handles new component enquiries and price negotiations.
- Handles queries/problems related to new product development.
- Draws up new product draft costing jointly with Costing Manager.
- Keep track of the competition through various services, databases checking Web sites, market research and various other sources.
- Gather comments, suggestions and feedback that can become the ideas for new products.
- Value analysis resulting considerable amount of savings.
- Review quality and determine what improvements/changes need to be carried out in existing product.
- Participate in Product Registration with local authority & documentation
- Asses quality of incoming & finish products and take necessary steps to rectify and communicate with supplier.
Job Type: Full-time
kindly send resume us at [email protected] with Job Heading
We are looking Perfume Product Development Assistant Manager with 4 Years experience. This role is a multifaceted and highly visible role. We are seeking an individual who is passionate about leading the evaluation, design and execution of Irresistibly Superior fragrances for our Perfume Brand!
Job Responsibilities
- Develop key fragrance-related consumer insights and translate them into directions that guide the creation of outstanding fragrances
- Inspire, motivate and provide critical consumer-driven evaluation feedback to help in the development of irresistibly superior perfumes
- Provide fragrance project leadership, working with category customers, internal, and external perfume resources
- Develop new methodologies to improve perfume capability, create and identify superior fragrances that help drive purchase intent and build brand equity
- Provide coaching to project managers within Perfume to enable flawless execution of initiatives
- Leverage the effective use of external perfume resources to complement our internal perfume capability to meet project objectives
Job Requirements
- You must pass an odor acuity test and overall have an excellent sense of smell
- Passion for fragrance and truly believe in the power of perfume to transform the delight our brands can deliver for consumers. Should use scent regularly in day to day life and be able to clearly articulate the role scent plays in your personal product usage experiences
- Proven ability to lead multiple projects simultaneously, attention to detail and discipline in follow-through will be critical
- Excellent interpersonal skills to effectively discuss progress on programs on a frequent basis with internal and external partners
- Experienced in products research e.g. participation in focus groups/1-1’s, running consumer research or building panels, basic data analysis, etc. The candidate will be asked to guide perfume learning plans for the programs they lead, so knowledge of product research tools is beneficial.
- Knowledge of chemistry to understand perfume raw materials and how they interact with product applications
- To develop new products as per requirement•
- Principal Accountabilities & Responsibilities Essential Functions
- Support in development plan based on the new brief and updates supplied by the management
- Develop new products/components in accordance with development briefs
- Support in the product development cycle (e.g., timelines, pricing, vendor selection domestically and overseas).
- Familiar with new trends and developments in components, techniques, fashion, fragrances, etc.
- To identify new sources of supply of product needs
- Handles new component enquiries and price negotiations.
- Handles queries/problems related to new product development.
- Draws up new product draft costing jointly with Costing Manager.
- Keep track of the competition through various services, databases checking Web sites, market research and various other sources.
- Gather comments, suggestions and feedback that can become the ideas for new products.
- Value analysis resulting considerable amount of savings.
- Review quality and determine what improvements/changes need to be carried out in existing product.
- Participate in Product Registration with local authority & documentation
- Asses quality of incoming & finish products and take necessary steps to rectify and communicate with supplier.
Job Type: Full-time
Kindly send your resume at [email protected]
We are looking for a well experienced Retail Supervisor in Luxury Perfumes that is responsible for managing a retail staff within a business. Coordinates the shipping of goods, sets up displays, and assists customers and staff during business hours.
Candidates who have strong experience related to this field only need to apply.
Duties & Responsibilities:
· Organize all store operations and allocate responsibilities to personnel
· Supervise and guide staff towards maximum performance
· Prepare and control the store’s budget aiming for minimum expenditure and efficiency
· Monitor stock levels and purchases and ensure they stay within budget
· Deal with complaints from customers to maintain the store’s reputation
· Inspect the areas in the store and resolve any issues that might arise
· Plan and oversee in-store promotional events or displays
· Keep abreast of market trends to determine the need for improvements in the store
· Analyze sales and revenue reports and make forecasts
· Ensure the store fullfils all legal health and safety guidelines
· Proven experience as retail supervisor or in other managerial position
· Knowledge of retail management best practices
· Outstanding communication and interpersonal abilities
· Excellent organizing and leadership skills
· Commercial awareness
· Analytical mind and familiarity with data analysis principles
· Excellent knowledge of retail management.
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Authorize payments by cheque
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Prepare reports on sales volumes, merchandising and personnel matters
- Organize and maintain inventory
- Resolve problems that arise, such as customer complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Ensure that local health and sanitation regulations are carried out
Requirements:
Bachelors Degree
Must have minimum 3 years experience in Retail – Luxury Perfumes
Job Type: Full-time
Job description
An opportunity has arisen for suitably qualified, experienced and motivated staff for the position of Executive Secretary, to be based at our Corporate Head Office in Ajman. This role will report directly to the Chairman & Managing Director Of AL Haramain Perfumes Group.
Required Skills & Competencies
- Minimum Graduate Degree in a Commercial discipline.
- Strong interpersonal, communication skills in English, and a working knowledge of Arabic.
- Managing daily, weekly, and monthly agenda, and arranging meetings and appointments of the Chairman & MD.
- Excellent organizational skills, diary management, time management skills and the ability to multi-task.
- Experience in preparing official letters, contracts and agreements.
- Managing & maintaining commercial Invoices, accounts and other documents.
- Basic knowledge in international logistics would be highly advantageous
- Proficiency in MS Office packages is a must.
- Well groomed, with strong business acumen, and able to effectively communicate with C-Level executives around the world.
- 3 – 5 years relevant work experience, preferably within a Perfume / Cosmetics Manufacturing environment for a multi-national company.
MALE CANDIDATES will be preferred for this role.
Candidates must be willing to work in the Emirate of Ajman.
Only candidates with the above qualifications and experience need to apply. Please include latest colour photo on your CV.
Job Types: Full-time, Permanent
**Candidates meeting the above criteria need to email their CVs to jobs(a)alharamainperfumes.com for consideration, applications must have latest colour photo attached.**
Required Skills & Competencies
Al Haramain Perfumes is looking for a Public Relations Officer (Arabic Speaker) with 5 plus years of relevant experience.
Job Responsibilities:
- Responsible for coordinating and liaising between the company and Government organizations / authorities and providing a key interface between the two.
- Obtain new employment visas / work permits for all expatriate employees.
- Facilitate and follow-up cancellation of visas for employees and dependents
- Liaison with other country offices in UAE with regards to Legalization.
- Handling Visa matters.
- Vehicle transfers and various other matters with RTA and other authorities.
- Domestic clearing services.
- Accountable in maintaining accurate records for all above services.
- Type, manage, and track all applications on e-government sites & ministries including but not limited to: Employment procedures, visas, dependents visas, trade licenses, a variety of registration procedures, cancellations, renewals, bills payment & other routine measures.
- Schedule medicals, insurance, visa applications for & accompany staff to all legal procedures when needed.
- Represent the company at locations such as police stations, free zones, ministries, labor department, immigration, etc.
- Be vigilant to capture and record any new changes and updates in legal procedures and update accordingly to the immediate supervisor.
- Handle with care all confidential information like salaries, and documents like passports, certificates, petty cash, etc.
Requirements:
- The candidate must have at least 5 years’ experience in similar job with strong experience with govt. organizations and embassies.
- Spoken and written Arabic is a must.
- Valid Driving License
- Excellent communication skills.
- Proven experience as a Public Relations Officer or similar PR role.
- Prior experience with media or public relations.
- Experience with PR and media management.
- Excellent Arabic writing, oral presentation and communication skills.
- Knowledge of computers and writing software (MS WORD, MS Office… etc..).
- Previous work experience in the advocate office to meet legal standards.
- Job Types: Full-time, Permanent
**Candidates meeting the above criteria need to email their CVs to jobs(a)alharamainperfumes.com for consideration, applications must have latest colour photo attached.**
Description
- Maintaining Befit outlets operation at optimal levels.
- Monitoring and replenishing stock inventory and stock aging in Befit Outlets.
- Monitoring and reviewing store performance on a daily basis.
- Ensure sales KPI are achieved.
- Monitoring product availability levels throughout the day and replenishing stocks to ensure 100% availability.
- Stationary- Stores and Head Office orders, liaising with suppliers, trackers and POs
- PO Management- all vendors for RPM and Operations (Yearly POs, PO creation, GRs and tracking)
- Monthly budget and expense review in preparation for Finance
- Monthly Security HC Report
- Vendor Follow Up- chasing suppliers documents and work to completed
- Trade License Renewal- follow up on expired and working with Samer to renew
- Filling Contracts
- Stores’ miscellaneous requests
- Projects and Events- Prepares and send all Ops and RPM kits
Visual Merchandising
- Work with the Head Florist and Design Manager to devise the annual window display calendar based on the different seasons and occasions and submit for management approval
- Work with the Head Florist to ensure VM Guidelines are being met by all stores
Products
- Continuously monitor trends to identify “fast movers” as well as changes in customer purchasing patterns and reporting back to head office
- Support with suggesting new products which address the changing trends as well as purchasing patterns, overall and based on individual stores
- Work with the accounts and management team to ensure correct product pricing and profit margins are maintained
Store operations
- Oversee all store operations and delegate responsibilities where needed
- Ensure compliance with health and safety regulations
- Address customer complaints/feedback in a professional manner
- Work with management to set and implement standard operating procedures for the retail team
- Monitor the retail team to ensure that they are following the standard operating procedures
- Work with the Store Managers, Assistant Managers and Supervisors to ensure that stores are maintained
Monitoring and guidance
- Monitor performance of the florists and store managers to ensure brand guidelines are met and report any issues to the head office where needed
- Work with the head office, Head Florist as well as Store Managers/ Supervisors, to conduct performance reviews for the retail team
- Identify areas where guidance or additional training is needed and work with the Head Florist to conduct training sessions around those areas
- Submit quarterly training schedule to the management team (one quarter in advance)
Sales
- Propose new ideas which would help boost sales and work with the team to develop these ideas
- Identify new opportunities to help grow the customer base
- Together with the Head Florist, organize workshops for florists to provide them with an opportunity to share their ideas about floral designs or sales improvement measures
Inventory
- Support the team in identifying sales patterns in order to set minimum required levels for different products
- Responsible for inventory movement from 3rd party WH, monitor invoicing process.
- Creating and monitoring expenses for Retail Outlets.
- Responsible for getting proper outlet orders approvals and process before placing order for non-available products with the Supply and Demand department.
- Ensure all internal order for Befit outlets are tracked and released for delivery on time.
- Logistics documentation wherever required to be done with proper costing such as: packing list, commercial invoice, internal transfer process and etc..
- Ensure that all performance issues, and other issues within the outlets are addressed in an appropriate and timely manner.
- Gather information and other statistical reports on outlet’s progress, or action planning as required, ensuring timely and accurate reporting of all aspects of administration, following up issues of discrepancies as required.
- Ensure policies, procedures, guidelines and SOP are proper followed and comply.
Qualities & Skills
- Good oral and written communication skills
- Proficient in MS Office Application (Word, PowerPoint, Excel)
- Strong presentation, confident, tact and persuasive
- Hard working, can do Multitasking and can work under pressure
- Stationary- Stores and Head Office orders, liaising with suppliers, trackers and POs
- PO Management- all vendors for RPM and Operations (Yearly POs, PO creation, GRs and tracking)
- Monthly budget and expense review in preparation for Finance
- Monthly Security HC Report
- Vendor Follow Up- chasing suppliers documents and work to completed
- Scanners- Deploying to stores and maintenance
- Trade License Renewal- follow up on expired and working with Samer to renew
- Filling Contracts
- Stores’ miscellaneous requests
- Projects and Events- Prepares and send all Ops and RPM kits
**Candidates meeting the above criteria need to email their CVs to jobs(a)alharamainperfumes.com for consideration, applications must have latest colour photo attached.**
The ideal candidate must have hands-on experience in sales, customer service, or administrative support to be considered for this role.
You will be responsible for providing daily administrative support to the sales retail team to ensure efficient operations in place.
Key Accountabilities:
– Ensure administrative tasks are completed accurately and delivered on time.
– Provide general administrative and clerical support including mailing, scanning, faxing and copying.
– Register received enquires in the Microsoft Dynamic – Navision and ensured necessary customer/ projects details and technical specifications are accurately and timely uploaded.
– Address received enquiries to the concerned department’s teams (Sales Ops, Application/Design, Sales, Projects Ops and Service Centre) and follow up on the completion.
– Ensure proper document control of the invoices and deliveries received from the warehouse.
– Deal with customer requests and complaints and escalate concerns as necessary to concerned departments.
Required qualifications:
– BSc degree in a relevant field.
– 4+ years of hands-on experience in sales, customer service, and administrative support.
– Hands-on experience in an ERP system is an advantage.
– Excellent communication and organization skills.
– Ability to prioritize, multitask, and solve problems.
– Attention to details.
– Ability to work in a high pace environment.
– Fluency in English, Arabic is an advantage.
– Proficient MS Office skills.
**Candidates meeting the above criteria need to email their CVs to jobs(a)alharamainperfumes.com for consideration, applications must have latest colour photo attached.**
Overall purpose of the job
- Manage the current marketing activities for the existing products portfolio in the region through the current network of distributors in line with the agreed strategy and budget.
- Prepare marketing plans for the existing and new products
- Assist on the launch plans for the new products
- Conduct products knowledge training for existing and new distributors
- Assist the Overseas marketing team on implementing the new marketing activities in the region
- Assist the sales team on achieving their sales objective
Principal duties, deliverables and accountabilities
Principal duties:
- Evaluate and write a strategic marketing plan for the region by country.
- Facilitate the promotion spend and implement where appropriate the marketing initiatives.
Core responsibilities / deliverables:
- Responsible for the day-to-day interface to maximise support from service providers with the company
- Manage, monitor and drive ROI promotional choices.
- Provide key input to the company annual planning process.
- Produce monthly management of marketing activities and plans
- Implement and manage the marketing activities in coordination with MEA sales team
- · Build, plan and implement the overall digital marketing strategy
- · Manage the strategy
- · Manage and train the rest of the team
- · Stay up to date with the latest technology and best practices
- · Manage and oversee different digital marketing channels
- · Measure ROI and KPIs
- · Prepare and manage digital marketing budget
- · Oversee all the company’s social media accounts
- · Measure and manage online content
- · Track SEO and Google Analytics data an make complex analysis
- · Build and inbound marketing plan
- · Anticipate sales performance trends
- · Organize and lead digital marketing team
- · Research competition, investigate benchmarks and provide suggestions for improvement
Key accountabilities:
- Manage, monitor and drive ROI promotional choices.
- Provide key input to the company annual planning process.
- Provide regular reports on marketing priorities, plans and risks supported by appropriate tactics and strategies
- Must have strong merchandising experience in eCommerce retail, 5+ years
- Good product management and liaison with wider teams
- Commercial awareness to drive conversion rates onsite
- Strong reporting experience and forecasting
- Ability to deliver presentations and reports to senior staff
- Stellar communication
Reporting
- Analyze and report on best sellers by week, month, country, categories and Brands
- Draft monthly reports to update brands on their current market shares and ranking against competitors
- Update monthly dashboard/CEO dashboard
- Generate forecasts and topline definition
Requirements:
- · 5 years of experience in Digital Marketing-Sales in Retail industry.
- · 5 years of experience in developing and implementing digital marketing strategies
- · In depth knowledge of different digital marketing channels
- · Good knowledge and experience with online marketing tools and best practices
- · 5 years of hands-on experience with SEO, Google Analytics and CRM software
Education:
- Bachelor’s (Required)
Experience:
- Perfumes & Beauty: 5 years (Required)
Language: English (Required) Arabic (Preferred)
**Candidates meeting the above criteria need to email their CVs to jobs(a)alharamainperfumes.com for consideration, applications must have latest colour photo attached.**
You will be primarily responsible for the company’s Online Website/Online Marketplaces and other platforms such as amazon, Noon, etc.
1)The candidate must manage all website and marketplace orders.
2)Respond to e-commerce customer service issues in a timely & friendly manner.
3)Manage pre and post-purchase inquiries via email, phone calls, WhatsApp, and social media platforms for all brands within our portfolio.
4)Coordinate order processing, delivery, and returns of customer orders.
5)Ensures products and order details are uploaded timely to our warehouse and store platforms.
6)Manage order shipment and coordination with the warehouse to ensure customer requested delivery dates are met. Track and resolve fulfillment issues with the warehouse.
7)Provide customer support assistance via email and phone.
8)Serve as a backup when other online services staff are out of the office or workflow is high.
9)Serve as a backup for invoicing, preparation and uploading invoices into the company database.
10)Use Excel or other forms to organize data, monitor and make changes for online products and stores.
11)Any other task or duty as assigned or required.
12)Compile reports that track order data and sales data.
**Candidates meeting the above criteria need to email their CVs to jobs(a)alharamainperfumes.com for consideration, applications must have latest colour photo attached.**