Available Positions

//Available Positions
Available Positions2022-02-12T17:24:09+00:00

al haramain head office complex in Ajman

Al Haramain Perfumes, a multinational fragrance manufacturing & retailing company with a presence in over 60 countries through a wide network of exclusive retail stores, distributors and stockists, invites applications from suitably qualified, experienced and motivated individuals for the positions below.

Kindly review all the information for each position listed below and click on the “apply” button. You will be taken to a form which you need to complete in full. Your application will be reviewed by our recruitment team and you will be responded to if you are shortlisted for a role.

We wish you all the best with your application!

CORPORATE HEAD OFFICE

Hiring Duration

(Open 1st February 2022 – closing date 1st March 2022)

Job description

An opportunity has arisen for suitably qualified, experienced and motivated staff for the position of Executive Secretary, to be based at our Corporate Head Office in Ajman. This role will report directly to the Chairman & Managing Director Of AL Haramain Perfumes Group.

Required Skills & Competencies

  • Minimum Graduate Degree in a Commercial discipline.
  • Strong interpersonal, communication skills in English, and a working knowledge of Arabic.
  • Managing daily, weekly, and monthly agenda, and arranging meetings and appointments of the Chairman & MD.
  • Excellent organizational skills, diary management, time management skills and the ability to multi-task.
  • Experience in preparing official letters, contracts and agreements.
  • Managing & maintaining commercial Invoices, accounts and other documents.
  • Basic knowledge in international logistics would be highly advantageous
  • Proficiency in MS Office packages is a must.
  • Well groomed, with strong business acumen, and able to effectively communicate with C-Level executives around the world.
  • 3 – 5 years relevant work experience, preferably within a Perfume / Cosmetics Manufacturing environment for a multi-national company.

MALE CANDIDATES will be preferred for this role.

Candidates must be willing to work in the Emirate of Ajman.
Only candidates with the above qualifications and experience need to apply. Please include latest colour photo on your CV.

Job Types: Full-time, Permanent

**Candidates meeting the above criteria need to email their CVs to jobs(a)alharamainperfumes.com for consideration, applications must have latest colour photo attached.**

Required Skills & Competencies

Al Haramain Perfumes is looking for a Public Relations Officer (Arabic Speaker) with 5 plus years of relevant experience.

Job Responsibilities:

  • Responsible for coordinating and liaising between the company and Government organizations / authorities and providing a key interface between the two.
  • Obtain new employment visas / work permits for all expatriate employees.
  • Facilitate and follow-up cancellation of visas for employees and dependents
  • Liaison with other country offices in UAE with regards to Legalization.
  • Handling Visa matters.
  • Vehicle transfers and various other matters with RTA and other authorities.
  • Domestic clearing services.
  • Accountable in maintaining accurate records for all above services.
  • Type, manage, and track all applications on e-government sites & ministries including but not limited to: Employment procedures, visas, dependents visas, trade licenses, a variety of registration procedures, cancellations, renewals, bills payment & other routine measures.
  • Schedule medicals, insurance, visa applications for & accompany staff to all legal procedures when needed.
  • Represent the company at locations such as police stations, free zones, ministries, labor department, immigration, etc.
  • Be vigilant to capture and record any new changes and updates in legal procedures and update accordingly to the immediate supervisor.
  • Handle with care all confidential information like salaries, and documents like passports, certificates, petty cash, etc.

Requirements:

  • The candidate must have at least 5 years’ experience in similar job with strong experience with govt. organizations and embassies.
  • Spoken and written Arabic is a must.
  • Valid Driving License
  • Excellent communication skills.
  • Proven experience as a Public Relations Officer or similar PR role.
  • Prior experience with media or public relations.
  • Experience with PR and media management.
  • Excellent Arabic writing, oral presentation and communication skills.
  • Knowledge of computers and writing software (MS WORD, MS Office… etc..).
  • Previous work experience in the advocate office to meet legal standards.
  • Job Types: Full-time, Permanent

**Candidates meeting the above criteria need to email their CVs to jobs(a)alharamainperfumes.com for consideration, applications must have latest colour photo attached.**

Description

  • Maintaining Befit outlets operation at optimal levels.
  • Monitoring and replenishing stock inventory and stock aging in Befit Outlets.
  • Monitoring and reviewing store performance on a daily basis.
  • Ensure sales KPI are achieved.
  • Monitoring product availability levels throughout the day and replenishing stocks to ensure 100% availability.
  • Stationary- Stores and Head Office orders, liaising with suppliers, trackers and POs
  • PO Management- all vendors for RPM and Operations (Yearly POs, PO creation, GRs and tracking)
  • Monthly budget and expense review in preparation for Finance
  • Monthly Security HC Report
  • Vendor Follow Up- chasing suppliers documents and work to completed
  • Trade License Renewal- follow up on expired and working with Samer to renew
  • Filling Contracts
  • Stores’ miscellaneous requests
  • Projects and Events- Prepares and send all Ops and RPM kits

Visual Merchandising

  • Work with the Head Florist and Design Manager to devise the annual window display calendar based on the different seasons and occasions and submit for management approval
  • Work with the Head Florist to ensure VM Guidelines are being met by all stores

Products

  • Continuously monitor trends to identify “fast movers” as well as changes in customer purchasing patterns and reporting back to head office
  • Support with suggesting new products which address the changing trends as well as purchasing patterns, overall and based on individual stores
  • Work with the accounts and management team to ensure correct product pricing and profit margins are maintained

Store operations

  • Oversee all store operations and delegate responsibilities where needed
  • Ensure compliance with health and safety regulations
  • Address customer complaints/feedback in a professional manner
  • Work with management to set and implement standard operating procedures for the retail team
  • Monitor the retail team to ensure that they are following the standard operating procedures
  • Work with the Store Managers, Assistant Managers and Supervisors to ensure that stores are maintained

Monitoring and guidance

  • Monitor performance of the florists and store managers to ensure brand guidelines are met and report any issues to the head office where needed
  • Work with the head office, Head Florist as well as Store Managers/ Supervisors, to conduct performance reviews for the retail team
  • Identify areas where guidance or additional training is needed and work with the Head Florist to conduct training sessions around those areas
  • Submit quarterly training schedule to the management team (one quarter in advance)

Sales

  • Propose new ideas which would help boost sales and work with the team to develop these ideas
  • Identify new opportunities to help grow the customer base
  • Together with the Head Florist, organize workshops for florists to provide them with an opportunity to share their ideas about floral designs or sales improvement measures

Inventory

  • Support the team in identifying sales patterns in order to set minimum required levels for different products
  • Responsible for inventory movement from 3rd party WH, monitor invoicing process.
  • Creating and monitoring expenses for Retail Outlets.
  • Responsible for getting proper outlet orders approvals and process before placing order for non-available products with the Supply and Demand department.
  • Ensure all internal order for Befit outlets are tracked and released for delivery on time.
  • Logistics documentation wherever required to be done with proper costing such as: packing list, commercial invoice, internal transfer process and etc..
  • Ensure that all performance issues, and other issues within the outlets are addressed in an appropriate and timely manner.
  • Gather information and other statistical reports on outlet’s progress, or action planning as required, ensuring timely and accurate reporting of all aspects of administration, following up issues of discrepancies as required.
  • Ensure policies, procedures, guidelines and SOP are proper followed and comply.

Qualities & Skills

  • Good oral and written communication skills
  • Proficient in MS Office Application (Word, PowerPoint, Excel)
  • Strong presentation, confident, tact and persuasive
  • Hard working, can do Multitasking and can work under pressure
  • Stationary- Stores and Head Office orders, liaising with suppliers, trackers and POs
  • PO Management- all vendors for RPM and Operations (Yearly POs, PO creation, GRs and tracking)
  • Monthly budget and expense review in preparation for Finance
  • Monthly Security HC Report
  • Vendor Follow Up- chasing suppliers documents and work to completed
  • Scanners- Deploying to stores and maintenance
  • Trade License Renewal- follow up on expired and working with Samer to renew
  • Filling Contracts
  • Stores’ miscellaneous requests
  • Projects and Events- Prepares and send all Ops and RPM kits

**Candidates meeting the above criteria need to email their CVs to jobs(a)alharamainperfumes.com for consideration, applications must have latest colour photo attached.**

The ideal candidate must have hands-on experience in sales, customer service, or administrative support to be considered for this role.

You will be responsible for providing daily administrative support to the sales retail team to ensure efficient operations in place.

Key Accountabilities:

– Ensure administrative tasks are completed accurately and delivered on time.

– Provide general administrative and clerical support including mailing, scanning, faxing and copying.

– Register received enquires in the Microsoft Dynamic – Navision and ensured necessary customer/ projects details and technical specifications are accurately and timely uploaded.

– Address received enquiries to the concerned department’s teams (Sales Ops, Application/Design, Sales, Projects Ops and Service Centre) and follow up on the completion.

– Ensure proper document control of the invoices and deliveries received from the warehouse.

– Deal with customer requests and complaints and escalate concerns as necessary to concerned departments.

Required qualifications:

– BSc degree in a relevant field.

– 4+ years of hands-on experience in sales, customer service, and administrative support.

– Hands-on experience in an ERP system is an advantage.

– Excellent communication and organization skills.

– Ability to prioritize, multitask, and solve problems.

– Attention to details.

– Ability to work in a high pace environment.

– Fluency in English, Arabic is an advantage.

– Proficient MS Office skills.

**Candidates meeting the above criteria need to email their CVs to jobs(a)alharamainperfumes.com for consideration, applications must have latest colour photo attached.**

Overall purpose of the job

  • Manage the current marketing activities for the existing products portfolio in the region through the current network of distributors in line with the agreed strategy and budget.
  • Prepare marketing plans for the existing and new products
  • Assist on the launch plans for the new products
  • Conduct products knowledge training for existing and new distributors
  • Assist the Overseas marketing team on implementing the new marketing activities in the region
  • Assist the sales team on achieving their sales objective

Principal duties, deliverables and accountabilities

Principal duties:

  • Evaluate and write a strategic marketing plan for the region by country.
  • Facilitate the promotion spend and implement where appropriate the marketing initiatives.

Core responsibilities / deliverables:

  • Responsible for the day-to-day interface to maximise support from service providers with the company
  • Manage, monitor and drive ROI promotional choices.
  • Provide key input to the company annual planning process.
  • Produce monthly management of marketing activities and plans
  • Implement and manage the marketing activities in coordination with MEA sales team
  • · Build, plan and implement the overall digital marketing strategy
  • · Manage the strategy
  • · Manage and train the rest of the team
  • · Stay up to date with the latest technology and best practices
  • · Manage and oversee different digital marketing channels
  • · Measure ROI and KPIs
  • · Prepare and manage digital marketing budget
  • · Oversee all the company’s social media accounts
  • · Measure and manage online content
  • · Track SEO and Google Analytics data an make complex analysis
  • · Build and inbound marketing plan
  • · Anticipate sales performance trends
  • · Organize and lead digital marketing team
  • · Research competition, investigate benchmarks and provide suggestions for improvement

Key accountabilities:

  • Manage, monitor and drive ROI promotional choices.
  • Provide key input to the company annual planning process.
  • Provide regular reports on marketing priorities, plans and risks supported by appropriate tactics and strategies
  • Must have strong merchandising experience in eCommerce retail, 5+ years
  • Good product management and liaison with wider teams
  • Commercial awareness to drive conversion rates onsite
  • Strong reporting experience and forecasting
  • Ability to deliver presentations and reports to senior staff
  • Stellar communication

Reporting

  • Analyze and report on best sellers by week, month, country, categories and Brands
  • Draft monthly reports to update brands on their current market shares and ranking against competitors
  • Update monthly dashboard/CEO dashboard
  • Generate forecasts and topline definition

Requirements:

  • · 5 years of experience in Digital Marketing-Sales in Retail industry.
  • · 5 years of experience in developing and implementing digital marketing strategies
  • · In depth knowledge of different digital marketing channels
  • · Good knowledge and experience with online marketing tools and best practices
  • · 5 years of hands-on experience with SEO, Google Analytics and CRM software

Education:

  • Bachelor’s (Required)

Experience:

  • Perfumes & Beauty: 5 years (Required)

Language: English (Required) Arabic (Preferred)

**Candidates meeting the above criteria need to email their CVs to jobs(a)alharamainperfumes.com for consideration, applications must have latest colour photo attached.**

You will be primarily responsible for the company’s Online Website/Online Marketplaces and other platforms such as amazon, Noon, etc.

1)The candidate must manage all website and marketplace orders.

2)Respond to e-commerce customer service issues in a timely & friendly manner.

3)Manage pre and post-purchase inquiries via email, phone calls, WhatsApp, and social media platforms for all brands within our portfolio.

4)Coordinate order processing, delivery, and returns of customer orders.

5)Ensures products and order details are uploaded timely to our warehouse and store platforms.

6)Manage order shipment and coordination with the warehouse to ensure customer requested delivery dates are met. Track and resolve fulfillment issues with the warehouse.

7)Provide customer support assistance via email and phone.

8)Serve as a backup when other online services staff are out of the office or workflow is high.

9)Serve as a backup for invoicing, preparation and uploading invoices into the company database.

10)Use Excel or other forms to organize data, monitor and make changes for online products and stores.

11)Any other task or duty as assigned or required.

12)Compile reports that track order data and sales data.

**Candidates meeting the above criteria need to email their CVs to jobs(a)alharamainperfumes.com for consideration, applications must have latest colour photo attached.**