3. Know the product
It is easier to know whether a perfume is genuine or not if you have actually experienced the product before, or if you know how to identify it. Most fragrance companies will have an official website bearing the brand’s name (e.g. ahp.alharamainperfumes.com), which you can visit to see the product’s physical identification marks, as well as the fragrance description. You can then compare what you see on the website, with what you subsequently see physically on the market, or virtually on other online shopping sites. If you see a difference in the fragrance notes, or packaging, from what the manufacturer has published officially, then you might be at risk of purchasing a counterfeit perfume.
4. Ask the Manufacturer if in doubt
So, you want to buy Al Haramain L’Aventure from a boutique in Chile, a country where the manufacturer does not have a store or office, and you’d like to know whether the perfume you are buying is genuine or not. This is an unfortunately common scenario, and the concern is real, as there would be no local, authorized office that can quickly verify a product’s originality for you. At Al Haramain, we understand how worrying this can be, and fortunately, we have a dedicated customer service unit at our Head Office in Dubai, which can answer your questions via WhatsApp, Email, Social Media and even via telephone. Sometimes it may not be possible to assure a customer 100% that the product they are looking at or holding is genuine, but identifying marks, such as the batch number, item code, and the packaging labels, can help to identify whether the perfume was likely produced by the manufacturer, or counterfeited.
5. Shop online, directly from the manufacturer
Lastly, having the option to buy directly from the manufacturer with delivery to your country of residence, is a great option to have. Due to popular demand, Al Haramain Perfumes launched its official online store, shop.ahp.alharamainperfumes.com, from which customers from all over the world can buy fragrances produced straight from the factory, with delivery to over 225 countries*. This will cater for customers who do not have access to local stores, offices, or trusted resellers to buy from. With a very effective and customer-friendly return policy, customers can buy their favourite perfumes with the full assurance of knowing that they are buying from the source, and with the best guarantee of service.